Every missed call becomes a job card — automatically.
Sideline captures the customer's name, phone, and job details, then creates a fully populated job card in ServiceM8 instantly. No manual entry. No missed jobs. No double-handling.
Sideline and ServiceM8 work together so you never lose a lead or type a detail twice.
A customer rings while you are on the tools. Sideline answers with a warm Australian voice and captures their name, number, and what they need done.
Sideline parses the conversation into clean structured data — customer contact details, job description, address, and any special instructions.
The structured data flows into your ServiceM8 account as a new job card. Ready for you to schedule, assign, and dispatch — no typing required.
Purpose-built for trade and service businesses that rely on ServiceM8 to run their operations.
Every Sideline-answered call generates a new job card in ServiceM8. Customer name, phone number, email, and job description are all populated automatically.
New callers are created as contacts in ServiceM8. Returning callers are matched to existing records — no duplicates, no confusion.
If the caller provides an address during the conversation, Sideline includes it on the job card. No more asking customers to repeat themselves.
Jobs created via Sideline are automatically tagged so you can filter, report, and track calls captured by your AI receptionist separately.
The job card appears in ServiceM8 within seconds of the call ending. You can see it on your phone before the customer has even put their phone down.
All data between Sideline and ServiceM8 is encrypted. We only sync what is necessary — your ServiceM8 data stays private and secure.
Stop typing voicemail notes into ServiceM8. Every detail goes straight from the caller into a job card — saving you hours each week.
Because every missed call becomes a trackable job card, you never lose a lead. The ones you would have missed become your next booked job.
With the job card already created, you can call the customer back, quote, and schedule in one fluid motion. Speed wins jobs.
"I did not realise how many calls I was missing until I saw the job cards appearing in ServiceM8. Sideline has paid for itself ten times over just in the first month."
"The ServiceM8 integration is a game-changer. I used to spend 20 minutes every morning typing up missed call notes. Now it just happens. I cannot go back."